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	1.	No cover image available No cover image available Services marketing integrated customer focus across the firm by Zeithaml, Valarie A Edition: 4th Material type: Text Language: English Publication details: TMH 2008 Availability: Items available for loan: JC Bose University of Science & Technology (1). Place hold Add to cart (remove)
	2.	No cover image available No cover image available Services marketing integrated customer focus across the firm by Zeithaml, Valarie Bitner and others Material type: Text Language: English Publication details: TMH 2009 Availability: Items available for loan: JC Bose University of Science & Technology (8). Not available: JC Bose University of Science & Technology: Lost (2). Place hold Add to cart (remove)
	3.	Services marketing Integrating customer focus across the firm by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 5th Material type: Text Language: English Publication details: New Delhi TMH 2011 Availability: Items available for loan: JC Bose University of Science & Technology (6). Items available for reference: JC Bose University of Science & Technology: Not For Loan (1). Place hold Add to cart (remove)
	4.	No cover image available No cover image available Services marketing Integrating customer focus across the firm by Zeithaml, Valarie A (et..al) Edition: 6th Material type: Text Language: English Publication details: New Delhi McGraw Hill Education 2013 Availability: Items available for loan: JC Bose University of Science & Technology (38). Items available for reference: JC Bose University of Science & Technology: Not For Loan (2). Place hold Add to cart (remove)
	5.	Services marketing Integrating customer focus across the firm by Zeithaml, Valarie A Gremler, Dwayne D Edition: 7th Material type: Text Language: English Publication details: Chennai McGraw Hills 2019 Availability: Items available for loan: JC Bose University of Science & Technology (8). Items available for reference: JC Bose University of Science & Technology: Not For Loan (2). Place hold Add to cart (remove)
	6.	Services marketing: Integrating customer focus across the firm by Zeithaml, valarie A Edition: 5th ed. Material type: Text Language: English Publication details: New Delhi TATA MC GRAW HILL 2012 Availability: Items available for loan: JC Bose University of Science & Technology (1). Place hold Add to cart (remove)

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