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CRM implementation: Strategic approach by
  • Mukerjee, Kaushik ed
Material type: Text Text
Language: English
Publication details: ICFAI 2006
Availability: Items available for loan: JC Bose University of Science & Technology (3).

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2.
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Customer relationship management a strategic approach to marketing by
  • Mukerjee, Kaushik
Material type: Text Text
Language: English
Publication details: New Delhi PHI 2007
Availability: Items available for loan: JC Bose University of Science & Technology (9). Items available for reference: JC Bose University of Science & Technology: Not For Loan (1).

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