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1.
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Service management : Operations, Strategy, Information, Technology by
Edition: 5th ed.
Material type: Text Text
Language: English
Publication details: New Delhi : TATA MC GRAW HILL , 2006 .
Availability: Items available for loan: JC Bose University of Science & Technology (1).

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2.
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Service management : Operations, stategy, information technology / Sanjeev Bordoloi, James Fitsimmons and Mona Fitzimmons by
Edition: 9th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Chennai : McGraw Hill , 2023 .
Availability: Items available for loan: JC Bose University of Science & Technology (1)Call number: 658.4038 BOR. Items available for reference: JC Bose University of Science & Technology: Not For Loan (1)Call number: 658.4038 BOR.

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