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	1.	No cover image available No cover image available Services marketing people technology strategy by Lovelock, Christopher Edition: 5th Material type: Text Language: English Publication details: Pearson 2008 Availability: Items available for loan: JC Bose University of Science & Technology (10). Not available: JC Bose University of Science & Technology: Lost (1). Place hold Add to cart (remove)
	2.	Services marketing Integrating customer focus across the firm by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 5th Material type: Text Language: English Publication details: New Delhi TMH 2011 Availability: Items available for loan: JC Bose University of Science & Technology (6). Items available for reference: JC Bose University of Science & Technology: Not For Loan (1). Place hold Add to cart (remove)
	3.	No cover image available No cover image available Services marketing Integrating customer focus across the firm by Zeithaml, Valarie A (et..al) Edition: 6th Material type: Text Language: English Publication details: New Delhi McGraw Hill Education 2013 Availability: Items available for loan: JC Bose University of Science & Technology (38). Items available for reference: JC Bose University of Science & Technology: Not For Loan (2). Place hold Add to cart (remove)
	4.	Service marketing Indian experience by Shanker, Ravi Chidambaram, P Edition: 2nd rev. Material type: Text Language: English Publication details: Delhi South Asia 1997 Availability: Items available for loan: JC Bose University of Science & Technology (1). Place hold Add to cart (remove)

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