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	1.	Image from Google Jackets	Services marketing : integrated customer focus across the firm by Zeithaml, Valarie A Edition: 4th Material type: Text Language: English Publication details: : TMH , 2008 . Availability: Items available for loan: JC Bose University of Science & Technology (1). Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com Image from Google Jackets	Services marketing : Integrating customer focus across the firm by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Edition: 5th Material type: Text Language: English Publication details: New Delhi : TMH , 2011 . Availability: Items available for loan: JC Bose University of Science & Technology (6). Items available for reference: JC Bose University of Science & Technology: Not For Loan (1). Place hold Save to lists Add to cart (remove)
	3.	Image from Google Jackets	Services marketing : Integrating customer focus across the firm by Zeithaml, Valarie A (et..al) Edition: 6th Material type: Text Language: English Publication details: New Delhi : McGraw Hill Education , 2013 . Availability: Items available for loan: JC Bose University of Science & Technology (38). Items available for reference: JC Bose University of Science & Technology: Not For Loan (2). Place hold Save to lists Add to cart (remove)
	4.	Image from Amazon.com Image from Google Jackets	Services marketing : Integrating customer focus across the firm by Zeithaml, Valarie A Gremler, Dwayne D Edition: 7th Material type: Text Language: English Publication details: Chennai : McGraw Hills , 2019 . Availability: Items available for loan: JC Bose University of Science & Technology (8). Items available for reference: JC Bose University of Science & Technology: Not For Loan (2). Place hold Save to lists Add to cart (remove)
	5.	Image from Amazon.com Image from Google Jackets	Services marketing: Integrating customer focus across the firm by Zeithaml, valarie A Edition: 5th ed. Material type: Text Language: English Publication details: New Delhi : TATA MC GRAW HILL , 2012 . Availability: Items available for loan: JC Bose University of Science & Technology (1). Place hold Save to lists Add to cart (remove)