Shanker, Ravi <br/><br/>
Services marketing the Indian perspective 

 - New Delhi  Excel books  2002 
 - 656p. 
<br/><br/><label>ISBN: </label>9788174462678 
<br/><br/><label>Standard No.: </label>121119 
<br/><br/><label>Subjects--Index Terms: </label>Management 
<br/><br/><label>Dewey Class. No.: </label>658.8  / SHA