TY - BOOK AU - Kesharwani, Subodh, ed. AU - Dubey, Arvind Kumar, ed. TI - Management: Perception, strategy and operations SN - 9789386221667 U1 - 658 PY - 2018/// CY - Ned Delhi PB - Manakin press KW - customers perception KW - knowledge mgmt KW - Management ER -