Bansal, Nisha <br/><br/>
Customer relationship management 

 - Delhi  Vrinda  2012 
 - 289p 
<br/><br/><label>Standard No.: </label>116673 
<br/><br/><label>Subjects--Index Terms: </label>CRM 
<br/><br/><label>Dewey Class. No.: </label>658.812  / BAN