Sheth, Jagdish N Ed. <br/><br/>
Customer relationship management 

 -  TMH  2009 
 - 544 
<br/><br/><label>Standard No.: </label>105734 
<br/><br/><label>Subjects--Index Terms: </label>CRM MANAGEMENT 
<br/><br/><label>Dewey Class. No.: </label>658.812  / SHE