Greenberg, Paul <br/><br/>
CRM at the speed of light essential customer strategies for the 21 century (CRM) 

 - 3rd 
 -  TMH  2008 
 - 670 
<br/><br/><label>Standard No.: </label>104794 
<br/><br/><label>Subjects--Index Terms: </label>CRM MANAGEMENT 
<br/><br/><label>Dewey Class. No.: </label>658.812  / GRE