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Kaizen strategies for customer care How to crete a powerful customer-care program and make it work

Wellington, Patricia

Kaizen strategies for customer care How to crete a powerful customer-care program and make it work - Pitman 1995 - 239p

Customer care

Standard No.: 110990

Subjects--Index Terms: Customer Care Management

Dewey Class. No.: 658.812 / WEL

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